You have 14 days to send something back to us from the day you receive it.
We can't offer refunds on cosmetic and pierced jewellery or swimwear and lingerie if the hygiene seal has been broken. Refunds will only be processed if the items are returned in the same condition they were sent.
When returning an item please repack your items in a tidy manner
Please fill out the returns form to the best of your ability so we can aim to improve our services.
Unit 5, Varley Business Centre
If you wish to exchange a product for another size, please fill out the returns form with all the information, and we will send the new product out the same day it reaches our office.