Returns + Exchanges

Returns

How do I make a return?

To make a return, please follow the instructions by clicking here

- Please Note, Returns are charged at £2.49 and will be deducted from your order cost.

You have 14 days to send something back to us from the day you receive it.

We can't offer refunds on swimwear if the hygiene seal has been broken. Refunds will only be processed if the items are returned in the same condition they were sent.

When returning an item please repack your items in a tidy manner.

Please fill out the returns form to the best of your ability so we can aim to improve our services.

 RETURN ADDRESS:

Unit 5,
Varley Business Centre
James Street
Manchester
M40 8EL

Exchanges

If you wish to exchange a product for another size, please fill out the returns form with all the information, and we will endeavour to process your exchange as soon as possible.

We aim to process all refunds/exchanges within 10 working days once received at our warehouse.

For any customer queries, please email customerservice@murci.co.uk